CHIEF
OPERATING
OFFICER
We are seeking an experienced Chief Operating Officer (COO) with a robust background in fintech operations to drive our strategic transformation into key areas such as payments and digital lending. The COO will lead operational initiatives to enhance our fintech capabilities, optimize our service delivery, and propel the company towards industry leadership in these critical segments.
LOCATION
Melbourne
EMPLOYMENT TYPE
Permanent
Responsibility
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Strategic Transformation Leadership:
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​Develop and execute a strategic plan to transition and scale the company’s operations towards advanced fintech solutions, specifically in payments and digital lending.
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Drive innovation and operational excellence to position the company as a leader in the fintech space.
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Fintech Operations Management:
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​Oversee and refine the company’s operations in payments and digital lending, ensuring alignment with industry best practices and emerging trends.
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Implement operational processes and systems that support scalability and efficiency in fintech product delivery.
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Product and Service Optimization:
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Lead initiatives to enhance our payments and digital lending platforms, focusing on improving user experience, reducing transaction times, and increasing transaction security.​
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Collaborate with product and technology teams to integrate advanced features and maintain a competitive edge.
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Financial and Resource Allocation:
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​Manage budgets and resource allocation for fintech initiatives, ensuring effective use of capital to drive growth and operational efficiency.
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Monitor financial performance and key metrics related to payments and digital lending operations, adjusting strategies as needed.
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Team Development and Leadership:
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​Build, lead, and mentor a high-performing operations team with a deep understanding of fintech and its operational requirements.
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Foster a culture of innovation and excellence within the team to drive continuous improvement in fintech operations.
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Compliance and Risk Management:
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​Ensure that all fintech operations adhere to relevant regulatory requirements and industry standards for payments and digital lending.
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Proactively identify operational risks and develop strategies to mitigate them, ensuring robust compliance and risk management.
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Technological Advancements:
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​Drive the adoption of new technologies and fintech innovations to enhance operational capabilities and improve service delivery in payments and digital lending.
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Work closely with the technology team to integrate cutting-edge solutions that align with strategic objectives.
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Required Skills
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Bachelor’s degree in Finance, Business Administration, or a related field; MBA or advanced degree preferred.
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Extensive experience in fintech operations with a proven track record in payments and digital lending.
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Strong expertise in managing and scaling fintech operations, including knowledge of regulatory requirements and industry standards.
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Demonstrated ability to lead transformative initiatives and drive strategic change within a fintech environment.
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Excellent leadership, strategic thinking, and communication skills.
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Proven experience in optimizing business processes and enhancing operational efficiency in fintech.